How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days (Monday to Friday). After shipping, delivery usually takes 1-2 business days (Monday to Friday).
How long will it take to receive a refund after I return an item?
After we receive and inspect your returned item, the refund will be processed within 7 days to the original payment method.
What should I do if I want to return my order outside the return period?
Returns must be initiated within 30 days of delivery. After 30 days, we are unable to accept returns.
Are there any restocking fees for returns?
No, we do not charge restocking fees. You will be refunded in full once your return is processed and approved.
Is delivery free?
Yes, Standorm offers free shipping within Netherlands.
Your opinion, questions, and feedback are very valuable to us. If you need any help, have a question, or want to tell us something, please do not hesitate to contact us. We are at your disposal and will be happy to help you via the contact details below.
Monday to Friday: 9:00 AM - 5:00 PM
Email: support@standorm.com
Phone Number: +3197010269256
Company Details:
Trust Ads, s.r.o., registered in the Czech Republic.
Mother company to Standorm.
Address:
Křižíkova 44
Prague 18600
Company Number: 21681953
DUNS Number: 764384156
VAT Number: CZ21681953